Returns & Exchanges

At Luna Baby Store Miami, we want you and your little one to love your new fashion finds. If you are not completely satisfied, we accept returns of unworn, unwashed items with original tags within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online return portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all boutique tags and labels remain attached to the garments.

• 3.
  Ship to Miami Boutique

  Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.